Kwik Kopy delivers extensive training on every aspect of Centre operation. Initial training consists of up to four weeks in Sydney and at least one week on-site before opening.
All store systems and procedures are fully documented in Kwik Kopy online portal: The Academy. Additional Training for Owners and employees is provided via:
• Ongoing training calendar
• Biannual conventions
• Regular regional meetings
• Webinars, videos and print materials
“The training provided at Kwik Kopy was fantastic. There is a lot to learn and Kwik Kopy has definitely developed a training program to help new Franchisees start their business with the best foot forward. By far one of the best training courses I have ever done.”
Kwik Kopy has developed a full support suite to help you run your franchise business efficiently. This is particularly important in the early days of your new business.
Our support team will also be working alongside you, to make certain that you are up and running as quickly and as successfully as possible.
ASMs focus on helping franchisees increase sales and profitability. Your dedicated ASM will provide personalised local support to you on every aspect of your business.
The Kwik Kopy Helpdesk is staffed by highly-trained IT professionals ready to take your calls during business hours to answer questions and solve IT issues.
Our Human Resources department can help you recruit and develop your team, help you become WHS compliant and run staff training and development courses.
Do you need a website or email marketing campaign? Contact the Web and Digital team for help offering amazing web and digital solutions.
“The team at Kwik Kopy Head Office is only a phone call away from answering our questions. This provides a real peace of mind and allows us to focus on taking care of our customers and growing our business.”
We lead the way in innovation, IT and technology support for our industry with tools exclusive to Kwik Kopy:
• Print Speak: 24/7 access to data, tools and business intelligence
• The Academy: Our online system manual
• Web to Print: 24/7 secure online ordering for customers
Print Speak is a user-friendly tool to help grow business, with 24/7 access to data, tools and business intelligence. This includes actual sales to budget information and a sales forecasting tool that predicts your likely sales results each month and then provides you with suggestions on how to grow your sales.
Your dedicated portal to all the information you need to help you grow your business. The Academy houses our training Library (Kwikipedia) with documented manual for all Kwik Kopy systems and procedures as well as lets you communicate with other fellow Franchisees, access Kwik Kopy ‘All Owners’ Newsletter.
A customised online print management system for customers to securely create, publish, manage and track their print materials, marketing collateral and other branded assets. With an easy-to-use interface, Zenith Hub delivers consistent quality and brand compliance for customers on time, every time.
We deliver ongoing marketing campaigns and activities to further raise Kwik Kopy brand awareness and drive sales. Each financial year, Kwik Kopy provides franchisees with an annual marketing strategy and plan, documenting marketing activities for the year ahead.
Our National Marketing campaigns focus on creating awareness of Kwik Kopy nationally and use various media such as print collateral, direct marketing and online to help drives sales to Kwik Kopy Centres. Local Marketing is designed to build awareness and sales in your specific marketing territory.
"The national marketing for Kwik Kopy is a collaborative process between franchisees and the Kwik Kopy Australia marketing team. Our yearly state-by-state marketing launches are used to present upcoming marketing campaigns and provide an opportunity to catch-up with our franchisees to see how we can support them in the year ahead."
At Kwik Kopy we are always working to improve where we can. We regularly seek feedback from our customers and are consistently rated 4.9 out of 5 stars.
To find out more about a Kwik Kopy franchise, submit an enquiry and we’ll be in touch soon.
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If you’re ready to start your new business, please call our Franchise Sales Manager – Maria on (02) 8962 8556 or complete our Expression of Interest form to receive your obligation-FREE Franchise Info Kit or send an email on franchise@kwikkopy.com.au.